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Privacy Policy

Last updated: March 9, 2026

1. Introduction

Trivia Anywhere ("we," "our," or "us") operates the Trivia Anywhere platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether as a host creating experiences or as a player participating in games.

This policy applies to all users worldwide, including users in the European Economic Area (EEA), United Kingdom, and other jurisdictions with data protection laws. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

Host Accounts

When you create a host account, we collect:

  • Email address
  • Display name
  • Password (securely hashed — we never store plaintext passwords)
  • Google profile information (if signing in with Google)

Players / Participants

When you join a game as a player, we collect:

  • Your chosen display name
  • Gameplay data (answers, scores, timestamps)
  • Connection status (online/offline presence)

Lead Capture Data (When Enabled by Host)

Hosts may optionally enable additional data collection fields when players join a game. If enabled, we may collect:

  • Full name, email address, phone number
  • Physical address (street, city, state, postal code, country)
  • Age
  • Custom fields defined by the host

Lead capture data collection is clearly indicated on the join screen. Fields marked with an asterisk (*) are required; others are optional.

Cookies & Analytics

With your consent, we use cookies and similar technologies for analytics purposes:

  • Google Analytics (GA4): Collects anonymized usage data including pages visited, session duration, device type, and approximate location (IP anonymization enabled)
  • Microsoft Clarity: Records anonymized session heatmaps and click patterns to improve user experience
  • localStorage: Stores your cookie consent preference locally on your device

You can accept or decline analytics cookies at any time via the cookie consent banner. Declining cookies does not affect your ability to use the platform.

3. Lawful Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: For analytics cookies (GA4, Clarity) and marketing communications. You may withdraw consent at any time.
  • Contract Performance: To provide the Trivia Anywhere service — creating accounts, hosting games, and facilitating player participation.
  • Legitimate Interest: To maintain platform security, prevent abuse, and improve our services. We balance our interests against your rights and freedoms.
  • Legal Obligation: To comply with applicable laws and respond to lawful requests from authorities.

4. How We Use Your Information

We use collected information to:

  • Operate and improve the Trivia Anywhere platform
  • Facilitate live trivia and bingo games
  • Display leaderboards and game results
  • Send marketing communications (with your consent)
  • Respond to inquiries and provide support
  • Analyze usage patterns to improve the user experience (with your consent)

5. Data Sharing

We may share your information in the following circumstances:

  • With hosts: Game hosts can view player names, scores, and any lead capture data you provide when joining their games.
  • For marketing: Names and email addresses collected through lead capture may be used for marketing purposes or shared with marketing partners (with consent).
  • Service providers: We use Google Firebase for authentication, data storage, and hosting. Your data is processed by Google in accordance with their privacy policies.
  • Analytics providers: Google Analytics and Microsoft Clarity receive anonymized usage data (only with your consent).
  • Legal compliance: We may disclose information if required by law or legal process.

We do not sell your personal data to third parties.

6. International Data Transfers

Your data is stored on Google Firebase services located in the United States. If you are located in the EEA, UK, or other regions with data transfer restrictions, please note that your data will be transferred to and processed in the United States.

Google Firebase operates under Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection of data transferred outside the EEA. For more details, see Google's Firebase Privacy and Security documentation.

7. Data Storage & Security

We use industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing via Firebase Authentication
  • Database security rules limiting access by user role
  • File upload validation and size limits
  • IP anonymization for analytics data

8. Data Retention

  • Host accounts: Retained until you delete your account
  • Player game data: Automatically removed when the host ends or resets a game
  • Lead capture data: Stored with the participant record and removed when the game is reset or ended
  • Join codes: Automatically cleaned up after 90 days of inactivity
  • Uploaded images: Retained until the host removes or replaces them
  • Cookie consent: Stored locally on your device until you clear browser data

9. Your Rights

Depending on your location, you may have the following rights under GDPR and other applicable privacy laws:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data. We will comply unless we have a legal obligation to retain it.
  • Right to Data Portability: Request your data in a structured, machine-readable format (e.g., CSV or JSON).
  • Right to Restrict Processing: Request that we limit how we use your data while a complaint is being resolved.
  • Right to Object: Object to the processing of your data for direct marketing or based on legitimate interest.
  • Right to Withdraw Consent: Withdraw consent at any time (e.g., for analytics cookies or marketing). This does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

If you are in the EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

10. Children's Privacy

Our platform is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children under these ages. If you believe we have collected information from a child, please contact us immediately and we will promptly delete the data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. For significant changes that affect your rights, we may also provide notice through the platform.

12. Contact Us & Data Protection

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a data protection concern, please contact us at:

support@triviaanywhere.com

We aim to respond to all data protection requests within 30 days.

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